OXEN Junk Removal & Dumpster Rentals
Effective Date: [02/10/2026]

OXEN Junk Removal & Dumpster Rentals (“OXEN,” “we,” “our,” or “us”) respects your privacy and wants customers to understand their rights regarding personal information.

This Privacy Rights Notice explains how customers may request access, correction, deletion, or other changes related to personal information we may collect through our website, phone calls, text messages, quote forms, bookings, and service communications.

This notice should be read together with our Privacy Policy.

1. Personal Information Covered

This notice may apply to personal information such as:

• Name

• Phone number

• Service address

• Billing address

• Job details

• Photos submitted for estimates

• Messages and service notes

• Invoice and payment records

• Website usage information

• Other information provided when requesting a quote or booking service

Washington describes personal information as information about a natural person that is readily identifiable to that specific person, such as a name, address, or phone number.

2. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to request that we:

Access Your Information
You may ask what personal information we have about you.

Correct Your Information
You may ask us to correct inaccurate or outdated personal information.

Delete Your Information
You may ask us to delete certain personal information, when legally possible.

Opt Out of Marketing Messages
You may ask us to stop sending promotional text messages or other marketing communications. For marketing texts, you may also reply STOP.

Limit Certain Uses
You may ask us to limit certain uses of your personal information where required by law.

Ask Questions About Our Privacy Practices
You may contact us to ask how your information is collected, used, shared, stored, or protected.

3. Information We May Need to Verify Your Request

To protect customer information, we may need to verify your identity before completing a privacy request.

We may ask for information such as:

• Your name

• Phone number

• Service address

• Approximate service date

• Invoice number, if available

• Details about the request

We will only use verification information to confirm your identity and process your request.

4. When We May Not Be Able to Complete a Request

We may not be able to complete a request if:

• We cannot verify your identity

• The information is needed to complete a current service

• The information is required for invoices, taxes, accounting, legal, insurance, or dispute records

• The request conflicts with legal obligations

• The request affects another person’s privacy or rights

• The information is needed to prevent fraud, collect unpaid balances, or protect our business

If we cannot complete a request, we may explain why when appropriate.

5. Marketing Text Opt-Out

You may opt out of marketing text messages by replying:

STOP

After you opt out, we may still contact you about active or past services, including appointment confirmations, invoices, service issues, payment matters, or legally required notices.

6. We Do Not Sell Personal Information

OXEN does not sell customer personal information.

We may share limited information with service providers that help us operate our business, such as scheduling tools, payment processors, website hosting providers, advertising platforms, phone/text providers, subcontractors, drivers, accounting professionals, or legal professionals.

7. Consumer Health Data

OXEN is a junk removal and dumpster rental company and does not intentionally collect health information as part of our normal services.

Customers should avoid sending medical records, health details, or other sensitive health information through our website forms, photos, texts, or messages.

Washington’s My Health My Data Act applies to certain “consumer health data,” including personal information linked or reasonably linkable to a consumer that identifies physical or mental health status.

8. Data Security and Retention

We use reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.

We keep customer information only as long as reasonably needed for business, legal, tax, accounting, service, insurance, dispute, collection, or customer support purposes.

9. How to Submit a Privacy Rights Request

To submit a privacy rights request, contact:

OXEN Junk Removal & Dumpster Rentals
Website: https://www.oxenjunk.com/
Phone: 206-806-7775
Service Area: Pierce County, King County, and surrounding Washington areas

When contacting us, please clearly state that you are making a Privacy Rights Request and describe what you would like us to do.

10. Updates to This Notice

We may update this Privacy Rights Notice from time to time. Any updates will be posted on this page with a new effective date.